Terms & Conditions – Ted Does Zoomies

Welcome to Ted Does Zoomies. By using our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before shopping with us.

About Us

Ted Does Zoomies is an online pet store offering dog treats, chews, toys, and mystery boxes. We are a UK-based business and offer international shipping.

Business Information:

Company Name: Pet Trade Innovations Ltd
Registered in England & Wales: 10299481
Address: Number 2, 1 Grand Avenue, Camberley, GU15 3QJ, United Kingdom
Email: shop@teddoeszoomies.co.uk
Phone: +44 1279 919808

Orders & Products

• All products are subject to availability.
• We may update product descriptions, pricing, or availability at any time without prior notice.
• By placing an order, you confirm that all information provided is accurate and complete.

Pricing & Payments

• All prices are in GBP unless stated otherwise.
• Payments are processed securely via trusted third-party payment providers.
• We do not store payment card details on our servers.
• Orders are processed only once payment has been successfully received.

Shipping & Delivery

• Shipping costs and delivery times depend on your location and are shown at checkout.
• Estimated delivery times:
  
  • UK Orders: 2–5 business days
  • International Orders: 5–10 business days (depending on location)
• Delivery times may vary due to external factors.
• International orders may be subject to customs duties, taxes, or import fees, which are the customer’s responsibility.

Returns & Refunds

Please refer to our Shipping & Returns page for full details. In summary:

• Returns are accepted on unused and unopened items within 30 days of delivery.
• Opened food items cannot be returned unless faulty.
• Faulty or incorrect items should be reported immediately with your order number and photos so we can resolve the issue promptly.

Limitation of Liability

Ted Does Zoomies shall not be liable for any indirect or consequential losses arising from the use of our products or website, except where required by law.

Privacy

Your privacy is important. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Ted Does Zoomies and may not be used without prior written permission.

Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page and apply to future use of the website.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: shop@teddoeszoomies.co.uk
Phone: +44 1279 919808