Frequently Asked Questions

Below you’ll find answers to the most common questions about shopping with Ted Does Zoomies. If you can’t find what you’re looking for, our friendly team is always happy to help.

Frequently Asked Questions

We offer a carefully selected range of dog treats, chews, toys, and mystery boxes. Every product is chosen with quality, safety, and enjoyment in mind.
Our dog mystery boxes contain a curated mix of treats, chews, and surprises selected based on your dog’s size and chewing style. They’re designed to offer great value and a fun surprise experience.
Mystery boxes are designed to be a surprise. While individual items can’t be chosen, each box is thoughtfully curated to suit your dog’s needs.
Yes. We’re based in the UK and offer international shipping to selected destinations. Shipping options and costs are shown at checkout.
Delivery times vary depending on your location and the shipping option selected. Estimated delivery times will be displayed at checkout.
Yes. All products are carefully selected from trusted brands and chosen with safety, quality, and suitability in mind.
Returns are accepted on unused and unopened items within 14 days of delivery. For hygiene reasons, opened food items cannot be returned unless faulty.

Limited-Time Mystery Box Deals

Looking for the perfect gift or a monthly treat for your dog? Our mystery boxes offer unbeatable value and excitement. Keep an eye out for exclusive offers, bundles, and promotions.